Bellissimo Amore Ltd is committed to protecting your privacy. By
using this Website, you consent to the processing described therein and you
warrant that all data provided by you is accurate and up to date.
Bellissimo Amore Ltd can confirm
that we will only collect information from you to process and manage your
order; to allow us to provide you with an excellent service and to maintain and
update our records. We do not store credit card details nor do we share
customer details with any 3rd parties. We will only use the information that we
collect about you lawfully in accordance with the Data Protection Act 1998 and
as defined for this purpose the data controller is: Bellissimo Amore Ltd, 15
Stocks Street Manchester M8 8GW United Kingdom. We will never collect sensitive
information about you without your consent. The type of information that may be
collected about you includes but is not exclusively restricted to your personal
details such as name; address; phone number; e-mail address and/or order
details and financial information relating to credit and debit card
transactions via the website and telephone orders.
Please note: we may use technology
to aid the processing of your order and/or track the browsing patterns of our
site visitors, which can include “cookies” which would be temporarily stored on
your computer during the order process. Information collected in this way can
be used to identify you unless you modify your Internet browser settings, which
you can do if you wish to disable these and prevent this from happening. You
should be aware that if you do so, then this may prevent you from ordering
products from our website. If you experience any problems purchasing products
online, please contact us at info@bellissimoamore.com
In the event that Bellissimo Amore
Ltd is sold or integrated with another business, then information held about
you may be disclosed to our advisers and/or any purchasers and their advisers.
If you have any further queries
about privacy and your rights, please contact us at info@bellissimoamore.com or
alternatively; further information regarding the Data Protection Act is
available from the Information Commissioner at
www.informationcommissioner.gov.uk
This Privacy Policy applies to your
use of Bellissimo Amore products and services.
1.Definitions:
“We”, “Us” or “Bellissimo Amore ”,
a company registered in UK england.
1 How We Collect Information about
You:
1.1 We collect information directly
from you when you are asked to provide personal details about yourself,
including but not limited to when you:
i) Purchase products or services
from us whether in store, online, by phone or elsewhere;
ii) Register to become a Bellissimo
Amore customer;
iii) Submit enquiries to us or
contact us;
iv) Enter any promotions,
competitions or prize draws;
v) Use Bellissimo Amore products
and services;
vi) Take part in market research;
and/or
vii) When you terminate your
account with us
Viii) We do not store credit card
details nor do we share financial details with any 3rd parties
1.2 We collect information
indirectly from you when:
i) You choose to register with us
and use our service, visit or browse this site or use our networks
ii) Visit or browse this site or
other Bellissimo Amore websites;
iii) Browse or otherwise access the
Internet, WAP sites and/or the Bellissimo Amore internet via the services; or
iv) Use our networks
1.3 We collect information about
you from other sources, including but not limited to credit reference agencies,
fraud prevention agencies; and business directories and other commercially or
publicly available sources.
2 The Type of Information We Would
Collect:
2.1 We collect such information as:
i) Your name;
ii) Billing address;
iii) Delivery address;
iv) Telephone number; Email
v) Your use of products and
services including but not limited to phone numbers and/or email addresses of
calls, texts, MMS, emails and other communications made and received by you and
the date, duration, time and cost of such communications, your searching,
browsing history (including web sites you visit) and location data, address
location for billing, delivery, installation or as provided by individual,
phone location;
vi) How you conduct and manage your
account(s) with us;
vii) Debit or credit card details,
banking details and other payment information;
3 How We use your information
3.1 We may use and analyse
information about you in order to:
i) Provide you with access to parts
of this site;
ii) Process your order;
iii) Supply services and products
that you have ordered;
iv) Contact you if necessary;
v) Verify that you are an authorised
user for security purposes;
vi) Arrange for payment of goods or
services purchased;
vii) Inform you of any service
related message or of any new services or functionality (e.g. the introduction
of a new messaging service);
viii) Assist us with crime and
fraud prevention such as to check your identity;
ix) Assist you with any product or
services enquiries, including the investigation and resolution of service
affecting issues and dealing with any billing queries you may have;
x) Investigate any complaints or
other enquiries that you submit to us;
xi) Enhance and personalise the
products and services that we offer you and to develop new products and
services;
xii) Analyse markets and produce
reports, perform research and statistical analysis and to monitor usage
behaviour (including when you are no longer a Bellissimo Amore customer);
xiii) Market our products and
services generally
xiv) Send information to you about
our products and services from time to time by phone, post, email, text, MMS,
automated dialling equipment or other means (subject to any objection or
preference you may indicate when submitting your details to us);
xv) Inform you of any products and
services offered by other companies that we think may be of interest to you,
provided that you choose to receive this information;
xvi) Disclose your personal
information or usage of our services to certain third parties. Please see
Section 4 below;
xvii) Assess applications for and
make decisions about credit, credit-related services from you and members of
your household;
xviii) Debt tracing, debt recovery,
credit management and crime, fraud and money laundering detection and
prevention; and
xix) Aggregate information about
you, your spending and your use of the services with information about other
users of the services in order to identify trends (“Aggregated Data”). We may
pass Aggregated Data to third parties, such as advertisers, content providers
and business partners or prospective business partners, to give them a better
understanding of our business and to bring you a better service. Aggregated
Data will not contain information from which you may be personally identified.
xx) Analyse information about you
including your calling, searching, browsing and location data on a personalised
or aggregated basis. We may pass this data to the third parties and we may use
this information to provide you with targeted Bellissimo Amore or third party
offers, promotions, adverts or commercial communications.
4 Disclosure of your Information
4.1 We may disclose your
information:
i) To our partners, agents and
subcontractors (including prospective partners, agents and subcontractors) who
are involved in the delivery of providing products or services used or ordered
by you;
ii) To credit reference agencies
and fraud prevention agencies;
iii) To other communications
companies;
iv) To any relevant public
authority or law enforcement agency;
v) To third parties for checking
details of job applicants and employees;
vi) To third parties from whom you
have chosen to receive marketing information.
vii) Where there is a change (or
prospective change) in the ownership of Bellissimo Amore, to new or prospective
owners of Bellissimo Amore. In these circumstances we would require them to
keep it confidential.
viii) Where required by law,
regulation or legal proceedings;
ix) Where we believe it is
necessary to protect Bellissimo Amore or third party rights and property; or
x) Where you give us false or
inaccurate information and we identify or suspect fraud.
xi) Where we, or an affiliate
processing your data on our behalf, are compelled to do so by law;
xii) In response to a valid,
legally compliant request by a competent authority;
xii) During emergencies when we
believe physical safety is at risk;
xiv) Where the service is
moderated; or
xv) In response to a complaint that
that there has been a breach of the services terms & conditions or any
other product or service terms of which you have been notified.
4.2 Additional terms and conditions
may be presented when signing up for specific products and services.
5 Security Matters
5.1 We recognise that you may be
concerned about how we would protect your personal information from misuse and
abuse. Bellissimo Amore is constantly reviewing and enhancing our technical,
physical and managerial procedures and rules to protect your personal data from
unauthorised access, accidental loss and/or destruction.
5.2 Where we have contracted with a
third party to provide some part of a service that you have requested, we will
ensure that those agents, by written agreement, are required to implement
similar security measures and will process your information only as authorised
by Bellissimo Amore to fulfil the service that they have been contracted to
provide on our behalf. Those third parties will not be entitled to use your
personal data for their own purposes.
5.3 Please be aware that
communications over the Internet, such as emails/web mails, are not secure
unless they have been encrypted. Your communications may route through a number
of countries before being delivered – this is the nature of the World Wide
Web/Internet. Bellissimo Amore cannot accept responsibility for any
unauthorised access or loss of personal information.
6 Retention of Information
6.1 We retain information only for
as long as we need it. In relation to the following information we are required
to retain it for not less than six months and not more than two years in order
to ensure that this information is available for the purpose of the
investigation, detection and prosecution of serious crime:
i) User ID and telephone number
allocated to any communication entering the public telephone network;
ii) Name and address of subscriber
to whom an Internet Protocol (IP) address, user ID or telephone number was
allocated at the time of a communication;
iii) User ID or telephone number of
the recipient of an Internet telephony call;
iv) Name and address of subscriber
and user ID of the intended recipient of a communication;
v) Date and time of log-in and
log-off of our Internet access service, IP address and user ID of the
subscriber;
vi) Internet service used;
vii) Calling telephone number for
dial-up Internet access of the originator of a communication; and
viii) Digital Subscriber Line (DSL)
or other end point of the originator of a communication.
7 Accessing your Information
7.1 If you are a Bellissimo Amore
Registered Customer, you may verify, update or amend the personal information
you have provided to Bellissimo Amore online at any time through your account
on our web site. The ‘opt-in’ on the website allows you to select whether you
receive marketing information from Bellissimo Amore only, or from our business
partners. You can opt-out of either or both at any time.
7.2 We can supply certain types of
personal information on request: including but not limited to billing, name and
address, aggregated phone usage. Requests should be made in writing and include
your name, Bellissimo Amore telephone number and proof of your identity (such
as a photocopy of your passport, birth certificate or driving licence) and
address (for example, a copy of a utility bill or bank statement), and the
information you require. We’ll charge you £10 to cover the administrative cost
of supplying the requested information. If we hold any inaccurate information
about you, please tell us and we will correct it.
Our address is:
Data Controller
Bellissimo Amore
Bellissimo Amore – 15 Stocks
Street, Manchester – Info@bellissimoamore.com
8 Changes to this Policy
We will keep this policy under
review and any changes made from time to time will be posted on this page.
9 Security and Protection of
Customer Information
9.1 Security
i) Passwords
You must not share your password
for any message services or portal access. Your passwords and the answers to
secret questions are your responsibility, and must not be disclosed to any
third party. This is also important for your own protection.
ii) Data Security Procedures
We are constantly reviewing our
procedures to protect your personal data from unauthorised access, accidental
loss and/or destruction.
We may employ third parties to
provide services on our behalf. In such cases, if they collect any data on
their own behalf it will be covered by this policy unless they inform you that
they provide their own privacy policy. We do endeavour to ensure that any
partners we use apply the same high standards of privacy and security over your
information. However, we advise you to read their policy carefully.
We do not store credit card details
nor do we share financial details with any 3rd parties
iii) Security of Communications
Please be aware that communications
over the Internet, such as e-mails and Webmail’s, are not secure unless they
have been encrypted. Your communications may route through a number of
countries before being delivered – this is the nature of the World Wide
Web/Internet. Bellissimo Amore cannot accept responsibility for any
unauthorised access or loss of personal information that is beyond our control.
iv) Media Messaging
Any Media Messages you send to an
email address, including Media Messages from your phone and messages may
include personal details such as your registered first name and last name, your
phone number or email address which will be displayed in the ‘from’ field of
the message.
9.2 Non-EEA Use of Information
The information you provide to us
may be passed to third parties located outside the European Economic Area.
Countries outside the European Economic Area do not always have strong data
protection laws. However we will always take steps to ensure that your
information is used by third parties in accordance with this policy.
Additional terms and conditions may
be presented when signing up for specific products and services.
9.3 Marketing Information from
Third Parties
If you choose to receive marketing
information from other companies, we will only disclose your personal
information to these companies where they have undertaken not to use your
personal information for any purpose other than to provide information to you
or other uses to which you have agreed. If you decide that you no longer want
to receive information from a particular company, you should contact that
company directly. You should be aware that if you subsequently give any
personal information to another company, the uses to which that information may
be put will be determined by that company’s privacy policy.